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Access Tickets

General Access / Playground Access / Training Ground Access / All Classes & Programs

All tickets 50% non-refundable at time of purchase.

  • More than 24 hours notice – 50% refund OR 100% credit to HOA account available.
  • Less than 24 hours notice – No credit or refund available.

All Parties & Events

Party Packages / Group Events / Private Jump Packages

All party bookings 50% non-refundable at time of purchase.

  • More than 21 days notice – 50% refund or 100% credit to HOA account available for full cost of party, including table and tickets.
  • Less than 21 days notice – No refund or credit available for cost of party table. 50% refund or 100% credit to HOA account available for cost of tickets.
  • More than 24 hours notice – Full refund available for headcount reduction down to 50% of original headcount OR party package minimum, whichever is higher.
  • Less than 24 hours notice – No refund or credit available. No headcount reduction.

Private Training Sessions

All private training sessions 50% non-refundable at time of purchase.

  • More than 48 hours notice – 50% refund or 100% credit to HOA account available.
  • Less than 48 hours notice – No refund or credit available.

All Bookings

  • 100% due at time of booking ticket / party / event reservation.
  • Reservation is not confirmed without full payment at time of booking.
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