Refund Policy

All Open Jump Sessions

Non-refundable at time of purchase

  • More than 24 hours notice – credit to HOA account available for full cost of purchase
  • Less than 24 hours notice – no credit or refund available

All Parties & Events

Training Ground Parties / Air Force One / Table Rentals / Colosseum & Matrix Rentals / Full House / Facility

All tickets 50% non-refundable at time of purchase

  • Non-refundable at time of purchase – Table Reservation
  • More than 24 hours notice – Full refund on up to 50% of jumper tickets to method of original payment
  • Less than 24 hours notice – no refund or credit

Private Sessions (Full-Regular-Price / non-party sessions)

  • More than 72 hour notice – full refund
  • More than 48 hours 50% refund
  • Less than 48 hour notice – no refund or credit

All Tickets

  • 100% due at time of event / party / open jump booking reservation.
  • Reservation is not confirmed without full payment at time of booking.